Premiere Pro is the industry-leading video editing software for film, TV, and the web. Creative tools, integration with other apps and services, and the power of Adobe Sensei help you craft footage into polished films and videos. With Premiere Rush you can create and edit new projects from any device. Open Adobe Premiere Pro and select Preferences. Dividing your movie into multiple parts isn't ideal but it is a way to be more confident Adobe Premiere Pro won't crash during export.
If you use Adobe Premiere Pro, you may encounter some kind of error now and then. One such error is the Adobe Premiere Pro stuck on the loading screen. The loading screen is usually stuck at loading ExporterQuicktimeHost.prm or loading ExporterQuicktimeHost.bundle on Mac.
As the error message indicates, this issue most likely to have occurred after installing a QuickTime player on your Windows machine.
In this article, we have listed a few quick fixes to help you resolve the Adobe Premiere Pro stuck at loading ExporterQuicktimeHost.prm or ExporterQuicktimeHost.bundle on Mac.
Fix Adobe Premiere Pro Stuck on loading ExporterQuicktimeHost.prm
1. Close Adobe QT32 Server process
If you have tried closing the Adobe Premiere Pro from the task manager only to get the stuck loading screen during the next relaunch, try closing the Adobe QT32 Server process running in the background.
Killing the said process will allow you to relaunch the programs without any issues. Here is how to do it.
Note: Mac users can open the Activity Monitor to do the same.
- Right-click on the taskbar and select Task Manager.
- In Task Manager, select the Adobe Premiere Pro application.
- Click the End Task button.
- Next, under Background Processes, locate the QT32 Server process.
- Select it and then click the End Task button again.
- Once both the process are closed, close the task manager.
- Try to relaunch Adobe Premiere Pro and check if the program loads without any issues.
The Adobe QT32 is a QuickTime process and, at times, can create conflict with the program. This usually happens if Premiere Pro crashes while working with a DIF file or if your antivirus is blocking the connection.
2. Remove QuickTimeHost files
If the issue persists, try removing the QuickTimeHost importer and exporter files from the installation folder. Here is how to do it.
For Windows Users
- Open File Explorer.
- Navigate to the following location:
C:Program FilesAdobeAdobe Media Encoder CC 2015Plug-insCommon - Locate and move the following files to the desktop:
ExporterQuickTimeHost.prm
ImporterQuickTime.prm - Restart Adobe Premiere Pro and check for any improvements.
- Adobe should recreate the necessary QuickTime files during the restart.
For Mac Users
- Go to Applications.
- Right-click on Adobe Premiere Pro and select Show Package Contents.
- Go to Contents > Plug-ins > Common.
- In the Common folder, move the following files to desktop.
ExporterQuicktimeHost.bundle
ImporterQuicktimeHost.bundle - Restart Adobe Premiere Pro and check for any improvements.
Removing the QuickTime Host files has helped many users resolve the Adobe Premiere Pro stuck at the loading issue. If the issue persists, try the following fix.
3. Disable your Antivirus
Convert video to digital mac. If you have third-party antivirus installed, it may create issues with the editing program. Antivirus from AVG and Avast can be the reason why Adobe Premiere Pro is failing to load successfully.
Adobe Premiere Pro Mac
- Avast users, right-click on the antivirus icon from the taskbar.
- Go to Avast Shields control.
- Select Disable antivirus permanently.
- Restart Adobe Premiere Pro and check for any improvements.
If disabling the Antivirus does the trick, then do the following.
- Open File Explorer and navigate to the following location:
C:Program FilesAdobeAdobe Premiere Pro CC 201432 - Make sure the Adobe QT32 Server files exist in the folder.
- Open your Antivirus and add the Adobe QT32 Server file to the firewall's exception list.
- Enable antivirus on your computer and restart Adobe Premiere Pro. The program should now open without any issues.
The Adobe Premiere Pro Stuck on loading ExporterQuicktimeHost.prm can occur due to multiple reasons. Follow all the steps and let us know which method helped you resolve the issue in comments.
How to fix Creative Cloud desktop app when it won't open
If the Creative Cloud desktop app won't open and displays any of the following messages, follow the instructions in the message.
- Your apps are taking longer than usual. Relaunch Creative Cloud or restart your computer and try again.
- Loading applications seems to be taking longer than usual.
- Creative Cloud seems to be taking longer than usual to initialize.
1. Close Adobe QT32 Server process
If you have tried closing the Adobe Premiere Pro from the task manager only to get the stuck loading screen during the next relaunch, try closing the Adobe QT32 Server process running in the background.
Killing the said process will allow you to relaunch the programs without any issues. Here is how to do it.
Note: Mac users can open the Activity Monitor to do the same.
- Right-click on the taskbar and select Task Manager.
- In Task Manager, select the Adobe Premiere Pro application.
- Click the End Task button.
- Next, under Background Processes, locate the QT32 Server process.
- Select it and then click the End Task button again.
- Once both the process are closed, close the task manager.
- Try to relaunch Adobe Premiere Pro and check if the program loads without any issues.
The Adobe QT32 is a QuickTime process and, at times, can create conflict with the program. This usually happens if Premiere Pro crashes while working with a DIF file or if your antivirus is blocking the connection.
2. Remove QuickTimeHost files
If the issue persists, try removing the QuickTimeHost importer and exporter files from the installation folder. Here is how to do it.
For Windows Users
- Open File Explorer.
- Navigate to the following location:
C:Program FilesAdobeAdobe Media Encoder CC 2015Plug-insCommon - Locate and move the following files to the desktop:
ExporterQuickTimeHost.prm
ImporterQuickTime.prm - Restart Adobe Premiere Pro and check for any improvements.
- Adobe should recreate the necessary QuickTime files during the restart.
For Mac Users
- Go to Applications.
- Right-click on Adobe Premiere Pro and select Show Package Contents.
- Go to Contents > Plug-ins > Common.
- In the Common folder, move the following files to desktop.
ExporterQuicktimeHost.bundle
ImporterQuicktimeHost.bundle - Restart Adobe Premiere Pro and check for any improvements.
Removing the QuickTime Host files has helped many users resolve the Adobe Premiere Pro stuck at the loading issue. If the issue persists, try the following fix.
3. Disable your Antivirus
Convert video to digital mac. If you have third-party antivirus installed, it may create issues with the editing program. Antivirus from AVG and Avast can be the reason why Adobe Premiere Pro is failing to load successfully.
Adobe Premiere Pro Mac
- Avast users, right-click on the antivirus icon from the taskbar.
- Go to Avast Shields control.
- Select Disable antivirus permanently.
- Restart Adobe Premiere Pro and check for any improvements.
If disabling the Antivirus does the trick, then do the following.
- Open File Explorer and navigate to the following location:
C:Program FilesAdobeAdobe Premiere Pro CC 201432 - Make sure the Adobe QT32 Server files exist in the folder.
- Open your Antivirus and add the Adobe QT32 Server file to the firewall's exception list.
- Enable antivirus on your computer and restart Adobe Premiere Pro. The program should now open without any issues.
The Adobe Premiere Pro Stuck on loading ExporterQuicktimeHost.prm can occur due to multiple reasons. Follow all the steps and let us know which method helped you resolve the issue in comments.
How to fix Creative Cloud desktop app when it won't open
If the Creative Cloud desktop app won't open and displays any of the following messages, follow the instructions in the message.
- Your apps are taking longer than usual. Relaunch Creative Cloud or restart your computer and try again.
- Loading applications seems to be taking longer than usual.
- Creative Cloud seems to be taking longer than usual to initialize.
Mac fix plus powder. If the Creative Cloud desktop app still won't open, try the solutions below until resolved.
Quit the Creative Cloud desktop app in one of the following ways, depending on the version you have installed:
Click the three vertical dots icon in the upper-right corner and choose Quit.
Close all applications that are open on your system.
Restart the computer and launch the Creative Cloud desktop app.
Uninstall the Creative Cloud desktop app using the Creative Cloud desktop app uninstaller.
Sign in to the Creative Cloud website to begin downloading the Creative Cloud desktop app.
Double-click the downloaded file to begin installation:
macOS:Creative_Cloud_Installer.dmg
Windows:Creative_Cloud_Set-Up.exe
Follow the onscreen instructions to complete your installation. Adobe premiere pro 2019 free mac.
Why Won't Adobe Premiere Open
Quit the Creative Cloud desktop app in one of the following ways, depending on the version you have installed:
Click the three vertical dots icon in the upper-right corner and choose Quit.
Browse to the following location based on your operating system.
The AppData folder is hidden in Windows by default. See Show hidden files, folders, filename extensions | Windows for instructions to access it.
/Users//Library/Application Support/Adobe/OOBE
The UsersLibrary is hidden by default for macOS 10.7 and above. See Access hidden user library files | Mac OS 10.7 and later for instructions to access it.
Delete all the files within the OOBE folder, but do not delete the folder itself.
Restart the computer and launch the Creative Cloud desktop app again.
Note:
The app can take slightly longer than usual to load with this solution, as content in the OOBE folder is rebuilt while launching.
If you are on an older operating system, upgrade it to the latest one. The latest version of the Creative Cloud desktop app is supported only on the following operating systems:
- Microsoft® Windows 10 (64 bit only)
- macOS v10.12 and later
Sign in to the Creative Cloud website to begin downloading the Creative Cloud desktop app.
Double-click the downloaded file to begin installation:
macOS:Creative_Cloud_Installer.dmg
Windows:Creative_Cloud_Set-Up.exe
Follow the onscreen instructions to complete your installation.